At GAYISHA, we are dedicated to ensuring that your fragrances and diffusers reach you safely and promptly.
Please review our shipping policy below:

1. Shipping Destinations:

We currently offer shipping to addresses within India.

2. Processing Time:

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods:

We have partnered with trusted courier services to provide reliable delivery.

• Standard Shipping: Estimated delivery time is 3–5 business days after dispatch.

• Express Shipping (if available): Estimated delivery time is 1–2 business days after dispatch.

Delivery times may vary depending on your location and external factors beyond our control.

4. Shipping Charges:

• Shipping charges are calculated based on the weight, dimensions of the package, and delivery destination.

• Free Shipping: Orders above a certain value may qualify for free standard shipping. Eligibility and details will be provided during the checkout process.

5. Order Tracking:

Once your order is dispatched, you will receive a shipping confirmation email containing your tracking details (if tracking is available).
You can use the tracking number to monitor the status of your delivery.

6. Customs and Duties:

For shipments within India, customs duties and taxes (if any) are the responsibility of the recipient and are determined by local authorities.

7. Delivery Issues:

If you experience any issues with your delivery, please reach out to us at support@gayisha.com with the subject line "Delivery Issue" and include your order details.
We are committed to resolving any delivery-related concerns promptly.

8. Returns Due to Non-Delivery:

If a package is returned to us due to an incorrect or incomplete address provided by the customer, or if it remains unclaimed, we will contact you to arrange for reshipment.
Please note: Additional shipping charges may apply for reshipment.

9. Contact Us:

For any questions or assistance regarding shipping, please visit our Contact Us page or email us directly at support@gayisha.com.